Imagine you’re an employee in the Boston Medical Center Emergency Department and a new patient appears in the board with a chief complaint of homelessness. With the help of a Haitian Creole interpreter, you go into the room and hear their story. The mother...
Reducing healthcare-associated infections is a main target of quality improvement efforts across all healthcare systems. In fact, the Affordable Care Act established two value-based incentive programs to target healthcare-associated infections in 2014: the Hospital...